1. Personal information
(a) “Personal information” is information about you that is personally identifiable like your name, address, email address, or phone number, and other information that is not otherwise publicly available.
2. Information we collect
(a) The personal information which we collect and hold about you may include:
(i) First and last name
(ii) Email address
(iii) Phone / fax number
(iv) Any correspondence you submit to us
3. How we collect your personal information
(a) We may collect personal information about you that you submit to us voluntarily via our website or by other means (e.g. via telephone or email).
4. Purpose of collection
(a) We may use personal information held about you to assist us in providing and administering our services to you, responding to your requests, providing marketing communications that you request, and in general to aid us in serving you better.
(b) We may use personal information to inform you of new services available which we believe will interest you. Any marketing communications from us will include instructions on how to opt-out of future mailings. You may alternatively contact us at firstname.lastname@example.org to opt-out.
5. Disclosure of personal information
Except as set out below, we do not share, or sell, or disclose to a third party, any personally identifiable information collected from you.
We may disclose personal information where you have directly consented to such disclosure.
We may disclose personal information to authorized service providers who are necessary for us to provide services to you or to fulfil requests made by you (for example, we may provide your name and address to a 3rd party shipping company to ship you a product you request). We only provide 3rd party providers the minimum information needed to perform any such service requests.
We may use or disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to: conform to the requirements of the law or comply with legal process; or lessen or prevent a serious, immediate threat to someone’s health or safety or the public’s health or safety.
6. Access and correction
We believe in individuals having access to their personal information and the ability to correct it. Australian Privacy Principles permit you to obtain access to the personal information we hold about you in certain circumstances, and to correct inaccurate personal information subject to certain exceptions. If you would like to obtain such access, please contact us as set out below.
Our website may include links to 3rd party websites. This does not constitute an endorsement of these websites. We have no control over, and take no responsibility for, 3rd party websites or their privacy policies. We advise users to be cautious when using 3rd party websites.
We are aware of the importance of the security of all personal information, and have taken steps to secure such information. Within our organization, we limit access to personal information to those persons who have a business need for such access. However, be aware that no company, including Seonix Pty Ltd, can fully eliminate security risks associated with personal information.
9. How to contact us about privacy
If you have any queries, or if you seek access to your personal information, or if you have a complaint about our privacy practices, you can contact us through: email@example.com.